Privacy Policy

Privacy Policy for Coffee Subscription Service

Effective Date: January 1, 2023

At Dockside Coffee & Micro-Roastery Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide when you subscribe to our coffee subscription service. By subscribing to our service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you subscribe to our coffee subscription service, we may collect the following personal information:

– Full name
– Email address
– Shipping address
– Payment information (credit card details, billing address)

1.2 Log Data
We may also collect information that your browser sends whenever you visit our website or use our service. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

2. Use of Information

We use the personal information we collect for the following purposes:

– To process and fulfill your coffee subscription orders
– To communicate with you about your subscription, including order confirmations, shipment notifications, and customer service inquiries
– To personalize your coffee subscription experience and provide tailored recommendations
– To improve our products, services, and website based on your feedback and usage patterns
– To send you marketing communications, offers, and promotions (with your consent)
– To protect the security and integrity of our service and prevent fraud
– To comply with applicable legal obligations and enforce our policies

3. Data Sharing and Disclosure

We understand the importance of maintaining the confidentiality of your personal information. We will not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.

However, we may share your personal information with trusted third-party service providers who assist us in operating our business, conducting our operations, or servicing you. These third-party service providers are contractually obligated to keep your information confidential and are prohibited from using your personal information for any other purpose.

We may also disclose your personal information if required by law, regulation, legal process, or government request, or to protect our rights, property, and safety, or the rights, property, and safety of our customers or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Dockside Coffee & Micro-Roastery. This Privacy Policy applies only to our coffee subscription service. We have no control over, and assume no responsibility for, the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your experience on our website, improve our service, and provide customized content and advertisements. You have the option to disable cookies through your browser settings; however, please note that some features of our website may not function properly if cookies are disabled.

7. Children’s Privacy

Our coffee subscription service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy when necessary.